Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
345 Review(s)
4.98
James L
September 18, 2023
It was an awesome experience. Would use them again..
Reply from Matthew Buckles: I'm thrilled to hear that you had an awesome experience, James. Your feedback is greatly appreciated. At Primary Residential Mortgage, Inc., we strive to provide the best service to our clients, and it's encouraging to know that we met your expectations. Looking forward to assisting you again in the future. Thank you for the 4-star rating! - Matthew Buckles.
Kathy P
September 16, 2023
Thank you for your dedication to my clients! We all worked through various issues and were able to get them into their new home on time!
John Rafael Y
August 28, 2023
William was very helpful throughout the process and helped us every step of the way. Thanks to him and the rest of the team for helping Molly and I fulfill our dream of having our first home!!! Will definitely recommend!
Reply from William Buckles: I'm truly pleased to hear such positive feedback, John! It was a pleasure to assist you and Molly in securing your first home. Your satisfaction is my top priority, and I'm thrilled I could help make your dream come true. Thank you for your high rating and recommendation. Feel free to reach out anytime if you have more questions or need assistance in the future. Take care and enjoy your new home!
Jessica B
June 30, 2023
William knocks it out of the park every time and I’m usually throwing him curve balls!!
Alethea L H
May 15, 2023
Mr. Buckles has been very personable, knowledgeable and streamless in his efforts in helping me succeed on my home buying process. I will absolutely be using him again.