Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
345 Review(s)
4.98
Montinique Brewer
April 3, 2024
The service and personal attention we received at Primary Residential Mortgage Company was exceptional and beyond what we were expecting!
William & Matthew Buckles made our home buying process go smoothly. We thank you for all of your help in securing our loan for our new home. You were organized, detailed, thorough, &
professional, as well as kind, which made all the difference in our interactions with you. We put our trust in you and you most definitely came through for us.
Thank you for your patience as well as treating us as people rather than just home loan customers. You stand above the rest and we definitely recommend your services. The Brewers - 3/27/24
Montinique B
April 2, 2024
The service and personal attention we received at Primary Residential Mortgage Company was exceptional and beyond what we were expecting!
William & Matthew Buckles made our home buying process go smoothly. We thank you for all of your help in securing our loan for our new home. You were organized, detailed, thorough, &
professional, as well as kind, which made all the difference in our interactions with you. We put our trust in you and you most definitely came through for us.
Thank you for your patience as well as treating us as people rather than just home loan customers. You stand above the rest and we definitely recommend your services. The Brewers - 3/27/24
Reply from Matthew Buckles: I'm truly grateful for your kind words, Montinique. It was a pleasure being part of your home buying journey and I'm delighted to hear that you felt well taken care of throughout the process. At Primary Residential Mortgage, Inc., we strive to make every interaction personal and exceptional.
Your trust in us is greatly appreciated and your feedback reinforces the hard work we put in every day. So thanks for your review and for recommending our services to others. Wishing you all the best in your new home.
Warm regards,
Matthew Buckles.
Montinique Brewer
March 28, 2024
The service and personal attention we received at Primary Residential Mortgage Company was exceptional and beyond what we were expecting!
William & Matthew Buckles made our home buying process go smoothly. We thank you for all of your help in securing our loan for our new home. You were organized, detailed, thorough, &
professional, as well as kind, which made all the difference in our interactions with you. We put our trust in you and you most definitely came through for us.
Thank you for your patience as well as treating us as people rather than just home loan customers. You stand above the rest and we definitely recommend your services. The Brewers - 3/27/24
Kelvin B
March 28, 2024
The service and personal attention we received at Primary Residential Mortgage Company was exceptional and beyond what we were expecting! William & Matthew Buckles made our home buying process go smoothly. We thank you for all of your help in securing our loan for our new home. You were organized, detailed, thorough, &
professional, as well as kind, which made all the difference in our interactions with you. We put our trust in you and you most definitely came through for us. Thank you for your patience as well as treating us as people rather than just home loan customers. You stand above the rest and we definitely recommend your services. The Brewers - 3/27/24
Reply from Matthew Buckles: I'm truly humbled by your kind words, Kelvin. It was an absolute pleasure assisting you through the home buying process. At Primary Residential Mortgage, Inc., we always strive to provide a personal touch while maintaining professionalism and efficiency. I'm thrilled to hear that we were able to exceed your expectations and make your journey to homeownership smooth and rewarding. Remember, we're always here for any future needs or questions you might have. Thank you for placing your trust in us and for your high recommendation. Enjoy your new home! Warm regards, Matthew Buckles
Melvin Masim V
March 14, 2024
He was very positive and helpful in getting our loan approved.
Reply from Matthew Buckles: I'm delighted to hear your positive feedback, Melvin. Assisting you in getting your loan approved was my pleasure. At Primary Residential Mortgage, Inc., we always strive to provide the best service to our clients. Your words motivate me to keep doing my best. Thank you for the 5-star rating.