Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
152 Review(s)
4.95
Jerry Cason
December 14, 2023
Jerry C
December 14, 2023
I’ve had rentals more difficult to get into than my new home. Such an awesome team to work with.
Reply from Heidi Bateman: I'm thrilled to hear that you found our process so seamless, Jerry. Your positive feedback is greatly appreciated. Our team at Primary Residential Mortgage, Inc. always strives to provide a stress-free and efficient experience. Looking forward to assisting you again in the future. Best, Heidi Bateman.
Trina L
December 7, 2023
It was an absolute pleasure working with Heidi! Highly recommend her as a mortgage professional.
Reply from Heidi Bateman: I am so pleased to hear that you had a positive experience working with me. Your satisfaction is my top priority and I'm thrilled that I was able to meet your mortgage needs. Thank you for recommending me, Trina. Your support means a lot and it was truly a pleasure working with you as well. I am here for any future mortgage needs you may have. Thank you for choosing Primary Residential Mortgage, Inc.
Carole D
December 4, 2023
Marty was prompt, informative, easy to communicate with and got our loan closed on a very tight timeline. Excellent service!
Reply from Marty Lytle: Thank you so much for your positive feedback, Carole. I'm glad to hear that you found my services prompt and informative. Closing loans within a tight timeline can be challenging, but with proper communication, it's definitely achievable. I'm glad I was able to assist you and provide excellent service. If you ever need any further assistance, please don't hesitate to contact us at Primary Residential Mortgage, Inc. again. Thank you for giving us a perfect rating. It was a pleasure working with you.