Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
59 Review(s)
4.91
Mohammad Sharifkhani
September 4, 2022
Michael is knowledgeable and patient. I knew nothing about mortgages, so he demonstrated every aspect of this process.
He is also responsive and committed to his work. Whenever I emailed or texted him, he responded as quickly as possible.
Overall, it was a pleasure working with him.
Mohammad S
September 4, 2022
Micheal is knowledgeable and patient. I knew nothing about mortgages, so he demonstrated every aspect of this process.
He is also responsive and committed to his work. Whenever I emailed or texted him, he responded as quickly as possible.
Overall, it was a pleasure working with him.
Alycia M F
May 6, 2022
Michael has been with us from the very beginning—a few years now! He has always been available and ready with any answers we have ever had. He’s so easy to talk to, and incredibly personable. He made this process so easy! 6/5 stars!!!!
Fabienne D
April 30, 2022
I think Mike is personable and warm. He took time out to explain the process and we were very partial to going with PRMI because he actually came recommended from a good of ours. He was responsive to emails up until underwriting. My main disappointment was that we had trouble getting updated loan estimates based on new rates that we were paying for and my emails were not answered for sometime. We received 4-5 documents that did not match. We received one estimate than we were told to go through and sign the portal that same day but the official estimate in the portal was higher. I was than told signing doesn't lock is in and the numbers can still fluctuate but we need to sign in order to move the process. Even if updated estimate is not required if rate goes down (per Mike when we asked for one) it is helpful to have an accurate one to prepare for closing and to compare to closing disclosure. You can't help but think to yourself that it feels like a grift. I am sure that it took some time to turn the estimate around but i think communication could have been more seamless and there are a couple examples that stock out to me. At the end of the day we were more comfortable than not and moved forward. Long story short, Mike is nice and he made us feel comfortable especially in the beginning of the process. However, had this house fallen through I would've probably looked for a different lender for a future offer.