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We offer loan options for almost every situation, whether you’re buying your first home, refinancing or investing in property. We’ll discuss your unique goals and find the loan that’s right for you.

Customer Reviews

Overall Rating:

42 Review(s)
4.98
Jordan T May 22, 2022
Michelle went above and beyond as a loan officer, she took the stress of buying a home right off my shoulders. She is very obviously knowledgeable and passionate about her field of work. I could not recommend her enough! Thank you for making this experience of buying our first home special and stress free!
Zachariah O May 16, 2024
The closing process hit some roadblocks with the seller but Michelle stayed in contact and kept us informed as things changed.
Ashley K May 10, 2024
Michelle was amazing to work with. She was extremely responsive and helpful! I will definitely be referring her to clients and fellow realtors.
Reply from Michelle Gross: I'm so glad to hear that you had a positive experience, Ashley! Your feedback means a lot. It was truly a pleasure working with you, and I'm thrilled that I was able to assist you. Thank you for considering referring me to your clients and fellow realtors. That's the highest compliment I could receive. Looking forward to our future collaborations at Primary Residential Mortgage, Inc.
Joseph CY W May 5, 2024
Everything was done on time
Reply from Michelle Gross | Loan Officer | Primary Residential Mortgage, Inc.: It was a pleasure working with you, Joseph! I'm very excited for you and your family to have a brand new home. :) Please let me know if you have questions or need anything else.
Zachary G February 28, 2024
I spent 2 years trying to buy home for my family to officially set roots. Michelle and her team believe in us and helped make it possible. We are in the home of our dreams and can’t wait to raise my son and work on having another! Michelle and her team helped me after hours, when I would have questions and worried. She was fast, proactive, professional, empathetic, and understanding. I have bought a house before and the experience was absolutely horrible and never was informed but with Michelle and her team that wasn’t the case! I will for ever be greatful and always refer her and if we ever by again she will the one!
Reply from Michelle Gross | Loan Officer | Primary Residential Mortgage, Inc.: Zach, thank you so much for the kind review! It was my absolute pleasure to help you and Bre purchase a new home. You ARE the reason I do this work. Congratulations! And I hope you and your family have many beautiful years in your new home. Welcome back to Alaska my friend!