Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
160 Review(s)
4.94
Michael James D
January 30, 2024
Keisha was excellent about keeping up to date and explaining each step of the process to me. If I texted her with any questions, she was always quick to respond. She was also flexible and accommodating when it came to working around my schedule.
Reply from Keisha Rogers | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much for your kind words, Michael. I'm thrilled to hear that you found the process helpful and convenient. It was a pleasure to work with you and assist you with your mortgage needs. Your satisfaction is my top priority, so I'm glad to know that I was able to meet your expectations. Don't hesitate to reach out if you have any further queries or concerns. Thanks once again for choosing Primary Residential Mortgage, Inc. and for taking the time to leave such a positive review!
Richard M
January 26, 2024
Thank you for the smooth transaction!
Reply from Keisha Rogers: I'm so glad to hear that you found our transaction to be smooth, Richard. It's my goal here at Primary Residential Mortgage, Inc. to make every client's experience as seamless and straightforward as possible. Your positive feedback and 5-star rating mean a lot to me. Do not hesitate if you need anything else in the future. Thanks again!
Adrian B
January 16, 2024
Very helpful and had an answer to every question. Was very patient during the whole process
Reply from Keisha Rogers | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you for the 5-star review, Adrian. Your kind words mean a lot to me. I always strive to provide the utmost patience and to be able to answer any questions my clients might have. Thank you!
Daniel B
January 8, 2024
Keisha was great, cant wait to work with her in the future.
Reply from Keisha Rogers | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much for your kind words, Daniel! I look forward to the opportunity to work with you again in the future. Your 5-star rating is greatly appreciated!
Samantha B
January 6, 2024
Keisha was sure to leave no stone unturned when helping us find the right loan. She was constantly communicating with us and made sure we understood everything.
Reply from Keisha Rogers | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I sincerely appreciate your kind words and the five-star review, Samantha! It was truly a pleasure working with you and assisting in your search for the right loan. It's always my top priority to ensure complete understanding and communication throughout the entire process. Thank you for choosing Primary Residential Mortgage, Inc. I am looking forward to assisting you with any future mortgage needs. I'll miss your funny memes.