Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
221 Review(s)
4.97
Michael July 28, 2024
I was introduced to Ida during a tumultuous time in my life. I was getting a divorce and doing everything I can to keep my house. My circumstances were unique. Ida held my hand the entire way. She managed to get me through every hurdle and got me to a place where I can rebuild. I will always be grateful to her.
Reply from Ida Reis | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm truly humbled by your kind words, Michael. It was a privilege to assist you during such a challenging time. Unique circumstances often require tailored solutions and I'm glad I could help you navigate through this journey. Your determination and resilience are admirable. Thanks so much for your 5-star rating.
William V May 16, 2024
A very gifted team that put a human face on numbers issue. Kind caring taking time to explain. Very supportive throughout the whole process. Celebrated with me when the loan was granted.
Reply from Ida Reis | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm truly humbled by your kind words, Bill. We always endeavor to put a personal touch on the work we do and make sure our clients feel supported and understand each step of the process. I'm so glad to hear that you felt this. Celebrating the success of your loan was a joyous moment! Thank you for taking the time to share your experience and for the 5-star rating. If there's anything else you need in the future, don't hesitate to reach out to me.
Best,
Ida Reis
Bill Tarter May 17, 2024
You encouraged me every step of the way. You explained the various steps in the process so that a layman could understand. You celebrated with me when the loan was granted. You brought a human face to an issue that was related to numbers.
Jon Elliott February 15, 2024
As first time homebuyers she really helped us through this process. We would've been lost without her.
Randi February 12, 2024
Smooth transaction from beginning to end. Great job.