Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
211 Review(s)
4.97
Jon Elliott L
February 15, 2024
As first time homebuyers she really helped us through this process. We would've been lost without her.
Reply from Ida Reis | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Elliott,
Thank you so much for this very nice review. I am so excited for you and Steffi to now be homeowners. It was truly a pleasure to work with you both and I wish you much happiness in your new home.
Best,
Ida
Randi C
February 12, 2024
Smooth transaction from beginning to end. Great job.
Reply from Ida Reis | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Randi,
Thank you. I really appreciated your professionalism and a job well done.
Nantaporn Kulpradit H
September 11, 2023
Ida is really helpful through out the whole process. She has a lot of knowledge and experience to help me with all the problems I had.
I would recommend Ida for anyone! She is the best!
Reply from Ida Reis | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm sincerely touched by your kind words. It was a pleasure to assist you throughout the process. Your satisfaction is my top priority and I'm here for any future needs you may have. Thanks again for your recommendation and the 5-star rating!
Best, Ida Reis
Jill L
August 18, 2023
Thanks Ida.
Reply from Ida Reis | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: It was my pleasure to work with you, Jill! Thank you for your positive review.
Kristen H
August 15, 2023
From our initial conversation to the day of closing on our new house, Ida has been there! She was always ready to answer our questions, and was communicative in case we needed to reach her after hours. This was our first time buying, and starting out without knowing anything, we relied heavily on Ida's knowledge of her field. We are so grateful she was with us and couldn't imagine this working out so well with someone else. Ida is exceptional and we will 100% recommend her to anyone we know.
Reply from Ida Reis | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you for your kind words, Kristen! It was my pleasure to work with you and I'm so happy to hear that you were satisfied with the process. I'm always here to answer questions and make sure everything goes smoothly. I look forward to continuing to work with you and your family in the future!