Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
219 Review(s)
4.97
Amond February 18, 2025
I have had the privilege of working with Ms. Ida for many years, and each time she has guided me through the mortgage process, she has been forthright, honest, and exceptionally diligent. Her unwavering integrity, deep expertise, and commitment to excellence have consistently made securing a mortgage a smooth and stress-free experience. I wholeheartedly recommend her to anyone seeking a trusted and highly skilled mortgage professional.
Reply from Ida Reis | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much, Amond, for your kind words and for trusting me over the years. It's been a pleasure working with you each time, and I'm so glad that I've been able to make the mortgage process smooth for you. Your recommendation means the world to me, and I look forward to assisting you or anyone you send my way in the future.
Lena Oppon February 17, 2025
She was excellent
Reply from Ida Reis | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much, Lena! I'm thrilled to hear that you had a positive experience. It was a pleasure working with you, and I'm glad I could assist you effectively. If you need anything in the future, I'm here to help.
Blair December 2, 2024
Ida, this is the second time you've been fabulous to work with I appreciate your honesty, professionalism and ability to get things done! I may be changing brokerages so I'm a bit up in the air right now about co-events, etc Happy to entertain and talk further in the new year
Reply from Ida Reis | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Blair,
It was truly a pleasure to work with you again! And yes, let's connect in the New Year!
Best wishes,
Ida Reis
Adrienne Dedea August 2, 2024
Ida held my hand through this entire process. She was kind, supportive, knowledgeable and uplifted my spirits during a very difficult time. She guided me, advised me and was just simply wonderful. Anyone would be lucky to have Ida Reis in their corner!
Reply from Ida Reis | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Adrienne, thank you so much for taking the time to leave such a glowing review. I'm thrilled to hear that you felt supported and guided throughout the process. It was a privilege to be there for you during a challenging time and your feedback is truly encouraging. I am happy to assist with any other mortgage needs and wish you much enjoyment for the remainder of your summer. All the best, Ida Reis
Michael July 28, 2024
I was introduced to Ida during a tumultuous time in my life. I was getting a divorce and doing everything I can to keep my house. My circumstances were unique. Ida held my hand the entire way. She managed to get me through every hurdle and got me to a place where I can rebuild. I will always be grateful to her.
Reply from Ida Reis | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm truly humbled by your kind words, Michael. It was a privilege to assist you during such a challenging time. Unique circumstances often require tailored solutions and I'm glad I could help you navigate through this journey. Your determination and resilience are admirable. Thanks so much for your 5-star rating.