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Customer Reviews

Overall Rating:

213 Review(s)
William V Tarter May 16, 2024
A very gifted team that put a human face on numbers issue. Kind caring taking time to explain. Very supportive throughout the whole process. Celebrated with me when the loan was granted.
Reply from Ida Reis | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm truly humbled by your kind words, Bill. We always endeavor to put a personal touch on the work we do and make sure our clients feel supported and understand each step of the process. I'm so glad to hear that you felt this. Celebrating the success of your loan was a joyous moment! Thank you for taking the time to share your experience and for the 5-star rating. If there's anything else you need in the future, don't hesitate to reach out to me. Best, Ida Reis
Bill Tarter May 17, 2024
You encouraged me every step of the way. You explained the various steps in the process so that a layman could understand. You celebrated with me when the loan was granted. You brought a human face to an issue that was related to numbers.
Jon Elliott Langston February 15, 2024
As first time homebuyers she really helped us through this process. We would've been lost without her.
Randi Caplin February 12, 2024
Smooth transaction from beginning to end. Great job.
Nantaporn Kulpradit Haskins September 11, 2023
Ida is really helpful through out the whole process. She has a lot of knowledge and experience to help me with all the problems I had. I would recommend Ida for anyone! She is the best!