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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

69 Review(s)
4.82
Kanisha H March 6, 2024
Harry Payne was helpful all the way through the whole process and went above and beyond to make sure our needs were met. He is very positive, patient and passionate about helping families reach their goal of being a homeowner. I hope to work with Mr. Payne in the future and will most definitely recommend him to others.
Reply from Harry Payne: I am truly humbled by your generous review, Kanisha. It was a pleasure to assist you in this journey. Your satisfaction and happiness are my ultimate goals. I look forward to the opportunity of working with you in the future. Don't hesitate to reach out for any potential needs, and please feel free to recommend Primary Residential Mortgage, Inc. to others. Your trust and confidence mean the world to me. Thank you for choosing us.
M Cristina C March 23, 2023
Harry and his team did an amazing job with the buyer's loan. I am the listing agent in this transaction. I appreciated his timely communications and return calls. He is fun to work with and someone I will now have in my list of loan officers I will reach out to help my future clients.
Qaid T A December 10, 2022
Communication. Empathy. Patience.
Javarre C W December 1, 2022
I'm a first time homeowner and the thought of moving through this process alone was frightening. However, Harry talked me through the process and was there for me every step of the way. Harry was extremely polite, clear and patiently answered all my questions. He made me feel special and helped to allay my fears about becoming a homeowner.
Eva Marie G August 23, 2022
Harry always kept in touch with me let me know step-by-step What was going on gave me comfort and renew my Faith In the loan procedures Thank you so much God Bless you all