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Rio Rancho Branch Client Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

142 Review(s)
4.73
Jane H September 11, 2023
It wasn't so much Heather, she did a good job. But our experience Patricia was horrible, we felt threatened. She was rude and actually told us if I could give her a current address the loan would be denied, and that's after I told her that my husband took care of the lease because I was unavailable. That's just one thing, we felt like it was racial, it just seemed like she was doing everything in her power so that the loan would not be approved. My broker had to get involved, and they even said that it seem like that were racial profiling. I can see if we didn't have the money or credit, but we did, we could have just written a check for the entire house. Why we were treated like second rate customers, well I guess that's just how goes, but the next house will be purchased through another loan company. But Heather is okay, but she should have intervened on our behalf.
Vanessa M September 8, 2023
This whole process was quick and simple. Heather was great throughout the entire process. Went very smooth
Ruben C August 11, 2023
Very good person, attentive and communicative.
Kevin Rhea F June 29, 2023
Great experience.
Emily O May 22, 2023
Heather made this process flawless! I knew we would have our home at the end because of her thoughtfulness and support.