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Client Reviews

We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:

Overall Rating:

587 Review(s)
4.9
Rebecca G April 6, 2024
Aaron was pleasant and helpful. He was also communicative during the whole process and scheduled any calls for a time that was convenient for me, even if it was later in the day. (My previous lender would just call with no warning when I was at work) I was able to close very quickly with his help
Reply from Aaron Matty: I'm thrilled to hear that you had a positive experience, Rebecca. It was my pleasure to assist you throughout the process and ensure that everything was done at a time convenient for you. I strive to provide a seamless and efficient experience for my clients, so I'm glad to hear that I was able to help you close swiftly. Thank you for this wonderful review and for choosing Primary Residential Mortgage, Inc. Looking forward to assisting you with any future mortgage needs.
Charlie K April 1, 2024
Aaron and his team were great to work with. From contract to close in 15 days including inspections & appraisal... AmaZing!!!
Reply from Aaron Matty: Thank you so much for your kind words, Charlie. I'm thrilled to hear that you were satisfied with the speed and efficiency of our services. We always strive to deliver the best possible experience, and your review confirms that we're on the right track. Thank you for choosing Primary Residential Mortgage, Inc., and we look forward to working with you in the future.
Dennis R O March 30, 2024
Extremely attentive to our timeline, concerns and needs. A+ customer service and professionalism. Would recommend working w Aaron Matty to family and friends. Thank you!
Reply from Aaron Matty: I'm truly appreciative of your kind words, Dennis. It was a pleasure to work with you and assist in meeting your timeline, addressing your concerns, and catering to your needs. Your satisfaction is my top priority and I'm glad to have delivered. Your recommendation means a lot to me and it's wonderful to know you'd recommend my services to your loved ones. Thank you again for choosing me and Primary Residential Mortgage, Inc. for your home financing needs. Here's to your new home!
Keri S March 22, 2024
Joe, you're amazing. Thank you for your patience and education. I appreciate you!
Reply from Joseph DePasquale: I'm incredibly thankful for your kind words, Keri. It was my pleasure to assist you and provide the necessary information for your peace of mind. At Primary Residential Mortgage, Inc., we put our customers first and your satisfaction is our greatest reward. Please do not hesitate to reach out if you have any further questions. Thank you for the five-star review, it's greatly appreciated!
Carolyn M March 21, 2024
Aaron Matty and his team did an amazing job at getting this deal closed quickly. This was a tough one but they got it done, perfectly!
Reply from Aaron Matty: I'm absolutely delighted to hear that you had a positive experience with our team, Carolyn. We aim for efficient and top-notch service, especially when it comes to complex deals. Your kind words and the 5-star rating mean a lot to me and the team here at Primary Residential Mortgage, Inc. Looking forward to assisting you in the future.