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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

308 Review(s)
4.93
Jennifer W September 25, 2023
Thanks for helping Dave and Carla!
Reply from George Kuda | Branch Manager/ Senior Mortgage Consultant | Primary Residential Mortgage, Inc.: Thanks for the positive feedback, Jen! Always a pleasure working with you!
David P September 19, 2023
Was able to communicate with him and his staff. Always available to answer questions.
Reply from George Kuda: I'm truly grateful for your positive review, David. I'm glad to hear that my team and I could provide a satisfactory experience for you at Primary Residential Mortgage, Inc. Your feedback means a lot to us. We strive to be available and accessible to all our clients. Don't hesitate to reach out if you have any future questions. Thank you again for your 5-star rating! - George Kuda
Meghan R August 17, 2023
Great working with George for the second time on buying a new home!
Reply from George Kuda: Thank you so much, Meghan, for your kind words and excellent rating! It was my pleasure to work with you again on your new home purchase. I strive to provide the best service for my clients at Primary Residential Mortgage, Inc. Looking forward to assisting you with any future mortgage needs. Best wishes for your new home!
Michael J S August 14, 2023
George and his team are exceptional communicators and they follow through on all of the details. We felt informed and up-to-speed on all aspects of our loan process. George made sure we got the most favorable rate possible, and he took the time to explain our options. He got to know our unique financial situation and made solid suggestions on the direction of our loan. George and his team fulfilled all of the commitments they set out on our behalf. It was nice working with a group who "does what they say they are going to do."
Reply from George Kuda: Thank you, Michael, for the kind words and for your 5-Star review of Primary Residential Mortgage, Inc. It was a pleasure to work with you and your family. We are so glad that you felt informed throughout the loan process and that we were able to secure a favorable rate and explain your options in detail. We strive to provide reliable service and are pleased to have met your expectations. Thank you again for your review and for trusting us with your mortgage needs.
Richard Shawn W August 14, 2023
George made the process of buying a new home an easy and painless experience. He and his team were always available to answer any questions we may have had along the process.
Reply from George Kuda: Thank you, Richard! I'm so glad to hear that we could make your home buying experience an easy and painless one. My team and I strive to be available to our customers and provide a top-notch customer service experience. I'm glad that we could exceed your expectations.