Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
381 Review(s)
4.95
Paquita McCray
February 9, 2024
It was a pleasure to have Mr. George Branigan as my loan officer. The level of attention, care and professionalism was top tier through every step of the process. George was very thorough and timely in every response to my questions and when requesting information to complete the process. I am very pleased and impressed with the work ethics I received during this journey. As a first time homeowner and applicant, he made what could have been a stressful experience non stressful and so easy. It was a pleasure to work with him.
Paquita McCray
February 9, 2024
It was a pleasure to have Mr. George Branigan as my loan officer. The level of attention, care and professionalism was top tier through every step of the process. George was very thorough and timely in every response to my questions and when requesting information to complete the process. I am very pleased and impressed with the work ethics I received during this journey. As a first time homeowner and applicant, he made what could have been a stressful experience non stressful and so easy. It was a pleasure to work with him.
PaQuita M
February 9, 2024
I am greatly impressed and appreciative of the professionalism and thoughtfulness I experience during my process with George Branigan. Each conversation was warm and reflective of completing my application and moving me closer to homeownership. I appreciate the timely response to each question I may have had and how timely every step was complete. I will forever be in appreciation to him for how comfortable this experience was because of his willingness to work well with me. Continue to be a stellar representation of great loan services!
Reply from George Branigan: I'm very grateful for your kind words, PaQuita. It was an absolute pleasure working with you. I'm elated to hear that you appreciated my approach and found our conversations to be warm and helpful. My goal is to make the mortgage process as clear and comfortable as possible for every client, and I'm glad I was able to achieve this for you. Rest assured, I will continue to strive for the same level of service in the future. Thank you for choosing Primary Residential Mortgage, Inc. and for your appreciation, it means a lot to me. Hope to work with you again in the future!
Morketia C
February 8, 2024
Thank you so much for being patient with me as well as my client. Thank you for educating the both of us throughout the process. Thank you for attending the closing with me. That took away all fears to know my lender was right by my side. Thank you again!!
Reply from George Branigan: I'm glad to hear that you found my presence at the closing to be helpful, Morketia. The process can indeed be quite daunting and it's my job to ensure that my clients feel at ease. I appreciate your kind words and I'm glad I could provide the necessary education for you and your client throughout the process. Your satisfaction is my highest priority. Thank you for trusting me and Primary Residential Mortgage, Inc. with your needs. It was a pleasure working with you! - George Branigan
Benjamin D
February 1, 2024
George was more than helpful in talking my wife and I through the mortgage process. He explained what we were doing and what to expect every step of the way. He made himself available to us and answered our calls, texts, and emails every time we had a question. As a first time homebuyer it was comforting to know that he would help us with whatever we needed. George made took care of us and made us feel like his only clients. When closing day finally came George came and he even brought us a bottle of champagne to celebrate our new home with. I would recommend George to anyone looking to purchase a home. Thank You George for everything that you did for us.
Reply from George Branigan: I am truly grateful for your kind words, Benjamin. It was a pleasure to assist you and your wife through the mortgage process and I'm glad that you felt supported every step of the way. It's always my goal to make my clients feel like they're my only client, and I'm glad I could live up to that expectation. It's fantastic to hear that you appreciated the champagne - it's always great to celebrate such a milestone! Feel free to reach out anytime if you have further questions or needs. Thank you for choosing Primary Residential Mortgage, Inc. and for your recommendation - it means a lot.