What Our Clients Say About Us

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

1663 Review(s)
Jeff Dillon September 10, 2023
If you have need for a loan Lisa-Marie can get it done with a very good Team! You will be in good hands with all of them even if you need more documents!! Thanks to all of them and their 5 star service !
Jeffrey Phillip D September 10, 2023
WOW WOW WOW THIS TEAM EFFORT WAS OUT OF THIS WORLD! We are very busy and these people made this easy and well kinda fun at times! I can't thank all of you enough for your time. We have done several of these type of transactions and this one was great you can count on Lisa-Maries Team to get it done!
Reply from Lisa-Marie Thompson: Thank you so much for your glowing review, Jeffrey! I'm thrilled to hear that you had such a positive experience with our team at Primary Residential Mortgage, Inc. We strive to streamline the process and make it as enjoyable as possible, even for those with the busiest of schedules. Your kind words truly make our day. We take great pride in our team's commitment to our clients and are so glad you felt that in your interactions with us. Please know your trust in us means the world. Looking forward to assisting you in the future!
Kay M September 6, 2023
I appreciate the timely updates and communication. You were always quick to respond and willing to go the extra mile to provide the best for our mutual clients and myself.
Zahra J September 6, 2023
Scott has been so easy to work with. Responds fast, which a lot of lenders don’t. Always a pleasure Working Scott!
Karen N September 3, 2023
Scott and his team are experts in their field. I had fast results on my loan status. Scott is accessible and immediately answered any questions I had. I liked having access to my file at anytime to know how well the loan process was progressing. Scott is trustworthy and comes highly recommended by several people.
Reply from Scott Satine: I'm incredibly thankful for your generous feedback, Karen. It's great to hear that our team's expertise and dedication to swift, transparent service have made a positive impact on your loan process. We strive to be always accessible and provide our customers with real-time updates, so they can feel confident and informed about their loan status. Your trust is our highest compliment, and your recommendation means the world to us. Thank you once again for choosing Primary Residential Mortgage, Inc. and for your outstanding review. We're here if you need anything in the future. Best, Scott Satine.