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Customer Reviews

Overall Rating:

43 Review(s)
4.97
Anne Eun Hee
May 18, 2025
I was impressed by how she took responsibility for her words and handled things truthfully.
Response to Anne Eun Hee: I'm pleased to hear that you were impressed with my commitment to responsibility and truthfulness. It was a pleasure assisting you at Primary Residential Mortgage, Inc., and I appreciate your kind words.
Kevin
March 2, 2025
Our loan was not an easy one several items made it challenging EJ made it easy and was there to help all the way to the finish line.
Response to Kevin: Amazing clients. Thank you for your trust.
Emily
November 12, 2024
Working with Ej was a 10/10 experience!!!
Response to Emily: I'm thrilled to hear you had such a positive experience, Emily! It was a pleasure to work with you and I'm delighted you're satisfied with the service from Primary Residential Mortgage, Inc. Your feedback has truly brightened my day. If you ever need assistance in the future, don't hesitate to reach out. Thank you for the wonderful 5-star review!
Ashley
November 7, 2024
Thank you for your work on this! This transaction presented some challenges, but you worked thru them all and we closed on time. Appreciate you all!
Response to Ashley: Thank you for your kind words, Ashley! It's always rewarding to overcome challenges and ensure a timely close for our clients. If you need assistance in the future, don't hesitate to reach out. It was a pleasure working with you!
Angelina
November 7, 2024
Ej has a cast knowlede of every portion of the home buying process and was able to assist me with any question that came up. She was very prompt and always kept me informed and explained everything before I got any confusing paperwork. Ej's knowlknowledge and expertise really shows and her communication and kindness made the process so exciting and enjoyable.
Response to Angelina: I'm thrilled to hear that you found the home buying process exciting and enjoyable, Angelina. It's always my goal to make sure every question is answered and every detail is clear. I'm grateful for your kind words about my communication and expertise - it's feedback like yours that makes my job truly rewarding. Thanks for choosing Primary Residential Mortgage, Inc. and for giving me the opportunity to assist you. I'm here if you need anything else in the future.