Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

443 Review(s)
Michele K B June 27, 2022
Honestly, nothing but- entire process was very smooth.
Chantay P M May 31, 2022
Diedra: 1. Never corrected me on the spelling of her name. Today, I realized I’ve been adding an extra A. How gracious. 2. Was accessible. I expected to spend more time talking with her Team, but Diedra almost always returned my calls or emails herself. 3. Responded to my emails in a timely manner. 4. Explained definitions in both simple and actual terms. 5. Never left my questions unanswered. 6. Worked with me to find the best programs for my financial and long-term needs. 7. Has a sense of humor. That’s important me considering the world today. She always seemed upbeat.
Satish Kumar S May 27, 2022
Diedra and her entire team made the process seamless. This was our first house and we did work with a few mortgage lenders but the responsiveness of her team made this whole process very easy for us.
Paulette D. C May 10, 2022
My experience was phenomenal! Diedra was always avail to speak with me and made me feel at ease. This was a large purchase for me and she was able to provide me with a number of down payment options. Diedra was always so warm and friendly every time I called. What was really impressive is the fact she was readily available during my settlement. She was quick to fix the discrepancy on my ALTA. I will highly recommend Diedra. Such an amazing experience. Thank you so much Diedra! Love my home.
Reply from Diedra Schaefer: Thank you so MUCH!
William H. C April 4, 2022
Diedra, explained every step of the process via informative emails or direct communications and was always available for questions