Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

115 Review(s)
Angela S F August 4, 2022
The process was so easy and informative, the Bates team kept my abreast throughout the entire process. The team absolutely went above and beyond to make this happen for me and I'm so very appreciative of everything! I have and will continue to recommend the Bates team.
James M D July 18, 2022
Robert was very personable and took care of us like we were family.
Melinda Chasity B April 15, 2022
Robert and his team was knowledgeable and attentive. They knew how to navigate all the paperwork and their experience help with any hurdles we encountered.
Robert Lee K March 1, 2022
Everyone was amazing to make this dream come true! We are thankful for everything.
Michael A F February 25, 2022
Mr. Bates was very responsive to your questions and concerns. He explained each step of the process along with providing online videos for your review. I appreciated the one on one experience, it has become a lost art in today's business.