Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
877 Review(s)
4.88
Holly B
September 20, 2023
Thanks for a smooth sale, Dale! :D
Jose Luis T
September 15, 2023
Your guys were very transparent and easy to work with. Although it was a lot of paperwork your team made it streamline. Thank you
Reply from Dale Stanford: I'm thrilled to hear that you had a positive experience with us at Primary Residential Mortgage, Inc., Jose. Our priority is to ensure the process is as transparent and efficient as possible for our clients - despite the paperwork! Thank you for your kind words and for rating us 5 stars. Looking forward to working with you again. - Dale Stanford
Lucia C
September 7, 2023
Thank you for all the help in the process with everything with this crazy market how it is from the realtor to the title company everyone was very helpful on providing us with a good experience in buying our house.
Reply from Dale Stanford: I'm thrilled to hear about your positive experience, Lucia. This market is indeed challenging, but at Primary Residential Mortgage, Inc., we strive to make the process as smooth as possible. I'm glad to hear that you felt supported by our team and appreciated the collaboration with the realtor and title company. It was a pleasure assisting you in purchasing your house. Thank you for your kind words and the 5-star rating. Please don't hesitate to reach out if you need any further assistance.
Nicholas William M
August 19, 2023
I appreciated the ability to get in contact with Dale and his team at any time I needed. Along with this I feel that Dale went above standard to ensure we were taken care of finding us the best rates and doing everything he could to make things simple yet affordable
Reply from Dale Stanford: Thank you for the kind words, Nicholas. I'm thrilled to hear that you felt well taken care of during our interactions. Being accessible to my clients and pushing beyond standards to provide the best rates and an easy, affordable experience are always my main goals. Your satisfaction is the greatest testimony to my efforts. I look forward to serving your mortgage needs in the future at Primary Residential Mortgage, Inc.
Jaylee R V
August 10, 2023
Dale was amazing! He was so patient and helpful. He walked us through each step, and answered all of our questions. He was always checking up on us and making sure we were doing okay throughout the process! His service, advice and help was exceptional!
Reply from Dale Stanford: Thank you so much for your kind review, Jaylee! It was a pleasure helping you through the process and I'm so glad we could make it as smooth and stress-free as possible. I'll continue to check in with you to see how your mortgage is doing. Thanks again for the positive review!