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Client Reviews

We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:

Overall Rating:

106 Review(s)
4.98
Ryan N August 10, 2020
Chris was extremely helpful and responsive throughout the entire mortgage process. He was also very detail oriented with his explanations of the different costs and options. Chris and his team helped us get a great rate and were there to help all the way through closing.
Reply from Chris Barnes: Ryan, It was an absolute pleasure working with you and thank you for trusting us with your home loan needs. Welcome back to Texas!
Dominick F July 13, 2020
Extremely responsive to all concerns and questions. Made this process so easy! Thanks Chris!
Reply from Chris Barnes: You are welcome and thank you for trusting us with your home loan needs. It was a pleasure working with and getting to know you.
Deborah F July 10, 2020
Chris is a GO ABOVE AND BEYOND kind of guy!! Great service--outstanding follow up!!
Reply from Chris Barnes: Thank you Deborah! It was an absolute pleasure helping you get into your new home. You guys were amazing to work with and made my job so much easier. Wishing you the best and I will be in touch.
Beatriz A June 23, 2020
Excellent communication throughout the whole process of getting us qualified for a loan. Chris always answered all our questions promptly. We love the team at Primary Residential mortgage!
Reply from Chris Barnes: Hi Beatriz. I hope you guys are enjoying your new home and I wanted to say thanks for the wonderful review. It was an absolute pleasure helping your amazing young family out. The future is bright for you and I look forward to seeing and hearing about your many great memories.
Edwin G June 23, 2020
His ability to explain any loans and issues that appear, also his patience when it comes to decision making time for loans. What I enjoyed the most is that he will follow up with you and be open to any questions and concerns with full honesty.
Reply from Chris Barnes: Edwin, thank you for the kind words and great review. It was my pleasure helping you and your lovely young family get into your first home. The future is bright for you and I am glad that I have been able to be a part of this next step and look forward to hearing about all of the great memories you create in your new home.