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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

31 Review(s)
4.94
Robert Bean
October 29, 2024
Jennell made the loan process very easy. She and her processor were right on top of the transaction.
Robert Brian
October 28, 2024
Ms. Peck was incredibly knowledgeable and helpful. She made it very easy and smooth.
Reply from Jennell Peck: I'm truly delighted to hear about your positive experience, Robert. It's always rewarding to know that my efforts to make the process easy and smooth are appreciated. Your feedback inspires me to continue providing the best service possible. Thank you so much for choosing Primary Residential Mortgage, Inc. If you ever need any assistance in the future, please don't hesitate to reach out. - Jennell Peck
Scot
October 22, 2024
I love working with you Jennell!
Reply from Jennell Peck: I'm so pleased to hear you had a positive experience, Scot! It's always my aim to provide top-notch service and I'm thrilled I was able to meet that mark with you. I look forward to our future collaboration together at Primary Residential Mortgage, Inc. Thanks a bunch for the 5-star review! - Jennell Peck
Darian
October 21, 2024
Jennell is a phenomenal lending partner! Even through the toughest escrows, her experience and knowledge shine through and save the day! I’ll absolutely continue utilizing Jennell for all my clients loan needs moving forward and everyone else should too!
Reply from Jennell Peck: Thank you so much for your positive feedback and for giving me a perfect rating, Darian! I'm genuinely pleased to hear that you found my services beneficial. Your satisfaction is my top priority and I'm relieved to know that I was able to meet your expectations. I value your trust and look forward to assisting with your future loan needs at Primary Residential Mortgage, Inc.
Debbie
September 5, 2024
This was not an easy closing. The property was non-conforming which required extra work from Jennell and her team, realtors appraisers and everybody involved and of course Jennell got it done. Love this gal.
Reply from Jennell Peck | Sales Manager | Primary Residential Mortgage, Inc.: Hi Debbie, I appreciate your kind words and the perfect rating! Your recognition is a huge motivation for our team. I agree, it was quite a challenging closing but we are here to overcome obstacles and make things happen. We were happy to go the extra mile for you. Thank you for your trust and for choosing Primary Residential Mortgage, Inc. We hope to serve you again in the future. Jennell Peck | Sales Manager | Primary Residential Mortgage, Inc.