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Testimonials

Overall Rating:

136 Review(s)
4.98
Kimberly Elaine
June 15, 2025
Brian went above and beyond to answer all of my questions and make sure that I understood all of the aspects of buying my first home! From day one he walked me through the entire process. He made sure I understood all of the different things that would come up, what to expect and what was needed from me. Every time I called he was right there to answer with outstanding advice and calm demeaner that helped ease my nerves. In the end I had a quick closing period and Brian was right there to help get it done!! Brian truly showed his undeniable knowledge of the process, care for his clientele, and unwavering commitment to making buying a home a joyful experience. I highly recommend Brian to anyone else buying a home. There are not enough words to say I am truly grateful for Brian and his team. Love, love, love them!!
Reply from Brian Stephenson | Branch Manager | Primary Residential Mortgage, Inc.: I'm thrilled to hear about your positive experience with the home buying process, Kimberly. It was truly a pleasure to assist you and ensure that everything went smoothly. Thank you for your kind words and recommendation. I'm grateful to have been part of this significant milestone in your life. If you have any future questions or need further assistance, please feel free to reach out.
Craig
September 16, 2024
Great job, I was very impressed
Debbie
June 10, 2024
Yet another professionally produced closing. This was a hard one…. I seriously doubt anyone else would have even wanted to do this for anyone. But as always - Brian is here to help from this small mortgage to the million dollar plus ones my clients are treated as tho they are the only clients he has …. he’s just that good a communicator with excellent people skills - He’s my go to mortgage broker because I’ve never had one client disappointed !
Reply from Brian Stephenson: Thank you so much for your 5-star review, Debbie! I'm thrilled to hear that you felt well taken care of throughout the process. At Primary Residential Mortgage, Inc., we strive to provide the best service to our clients, no matter the size of the mortgage. I'm glad to have been able to assist you and look forward to the possibility of working with you again in the future. Your kind words truly motivate me to continue delivering top-notch service. Thanks again, Debbie!
Serge
April 8, 2024
Brian is great to work with! He will make sure he takes care of your clients and gets them to the closing table on time or earlier.
Debbie
February 22, 2024
Brian Stephenson is THE Most Trustworthy, Reliable, Efficient and Exceeds All Expectations Professional Mortgage Broker in the Charlotte NC and surrounding area . When I take a Buyer Client to him I do it with 100% Confidence that they will be Well Served from Beginning to End and on my end I know there will be no micromanagement from me needed or worry. He’s Simply THE Best