Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
514 Review(s)
4.97
Jon Bradley P
October 27, 2023
The whole team was clear on what needed to be done and we had a lot of hops to jump through so it helped took us a while but they had patience and we got it done
Reply from Britt Barton: I'm incredibly grateful for the positive review, Jon. I'm glad to know that you valued our team's clarity and patience throughout the process. Despite the hurdles, we're committed to ensuring our clients receive the best service possible. Thank you for choosing Primary Residential Mortgage, Inc. Looking forward to any future mortgage needs you may have. - Britt Barton
Alanna M F
October 19, 2023
Britt was calm, creative and got it done in a very challenging situation. Thank you!
Reply from Britt Barton: I'm thrilled to hear such positive feedback, Alanna! I'm glad I could assist in navigating through the challenges and get things done for you. Your satisfaction is my priority, and it's always a pleasure to hear from satisfied clients. Thank you for choosing Primary Residential Mortgage, Inc., and I look forward to continuing to serve your mortgage needs in the future.
Wendy H
October 2, 2023
He made everything so smooth. He and his office responded quickly to a hall of our questions and concerns, addressing them, and getting us answers. Kept us informed on all of the process.
Reply from Britt Barton: I'm thrilled to hear your positive feedback, Wendy! It's my primary goal to ensure a smooth process and provide responsive service. I'm glad to know that we were able to promptly answer your questions and keep you informed throughout the process. Your satisfaction is incredibly important to us at Primary Residential Mortgage, Inc., and your 5-star rating is highly appreciated. Thank you for trusting us with your mortgage needs. Looking forward to assisting you again in the future.
Julie B
September 27, 2023
Everything went smoothly. Thank you
Martha N
September 21, 2023
Thank you so much. Your prompt replies to any questions and concerns was much appreciated, as well as your patience with the unforeseen delays.