Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1159 Review(s)
4.97
Megan C
October 11, 2023
I've recently had the pleasure of working with Jeff from the listing agent's side, and I've got to say, he's a true professional. Not all loan officers bother to keep the listing agent's team in the loop, but Jeff and his crew break that mold. Jeff was always quick to respond, and he did it with a level of professionalism that really stood out. He made sure we were in the know about how the loan was cruising along, and that made the whole process super smooth and efficient for everyone involved. Thank you, Jeff!
David Andrew W
October 8, 2023
Joe is the best of the best. He stays on top of things, and checks in regularly to insure I am up to date with the progress of the loan process.
Reply from Joe Bragg: I'm truly appreciative of your warm feedback, David. It's always my goal to keep my clients well-informed and comfortable throughout the entire loan process. Your satisfaction and peace of mind are my utmost priority. Thank you for entrusting me with your mortgage needs and for taking the time to give Primary Residential Mortgage, Inc. a 5-star review. Looking forward to serving you again in the future. Best, Joe Bragg
Jessica E K
October 6, 2023
We had so many challenges through the buying process, we could not have stayed on our journey without Jeff. He remained positive through every disappointment we encountered. I'm so glad we stuck with him and we finally are closing now after a very long 3 month search for our perfect home! I couldn't recommend Jeff and his team more (Carolyn & Becky too!). Thank you so much for helping us through all the chaos and keeping us sane!
Reply from Jeffrey Senker: Hands down, one of the best reviews ever!!! Thank you so much for the trust.
Rick M
October 1, 2023
Thanks for your help, your response to any of our questions was always instantaneous!
Jeffrey G
October 1, 2023
Jeff made himself available to fit my schedule and was extremely fast at getting what was needed done
Reply from Jeffrey Senker: I greatly appreciate your positive feedback, Jeffrey. Providing excellent service at a pace convenient to my clients is something I'm proud of at Primary Residential Mortgage, Inc. I'm glad to have been able to assist you promptly. Your satisfaction is my number one goal. Thank you for taking the time to leave a review.