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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

1168 Review(s)
4.97
Ralph R Q April 1, 2017
Stay in touch with us, current information and the knowledge of the team. Got results.
Donhager2 April 1, 2017
Jeff was amazing and made our buying experience the greatest of it all. Like a good neighbor, Jeff is always there to assist and help whether in his area of expertise or not. He will direct you to the right person, provide you with the right information. Jeff clearly and patiently explains every step of the financing process with regular updates. He is a real subject matter expert in financing who got us a great interest rate and the the shortest closing we have ever experienced (1 month). Thank you Jeff Houdini. We were so impressed by his dedication that we dropped our real estate agent and entrusted Jeff to find us someone with his work ethic. He surpassed our expectations by connecting us to the greatest agent a seller can hope for. Jeff’s efficiency also stems from his great team made up of professional always going above beyond to help even give you a charger for your smartphone. Last not least, Jeff and his team have this personal touch that shows how they care. Jeff and his team actively help me setup a surprise gift for my wife. Jeff Thank you very much for that “Welcome to our Home”. Yes, Jeff took his time and personal fund to get us a welcome chalkboard. A cute an amazing personalized one. It can’t be more caring than that. Sorry I didn’t mean to write a book but we are so happy and amazed by the pleasant experience of doing business with Jeff and his team that we had to prolix on it. We have already referred Jeff to many friends because we are confident that they will be well taken care of. If you are looking for a house, Jeff will find you a home.
sewardlinda April 1, 2017
Joe had assisted me with a previous mortgage and received excellent service so when I moved he was my mortgage go to guy and he just assisted me with refinancing.
Ryan Cole April 1, 2017
Joe was an excellent communicator, and provided us with several options to choose from on how to fill out paperwork and ask questions. We chose email communications due to our work schedules, and Joe communicated clearly and efficiently, even after normal business hours. Joe utilized a secure, online website which allowed us to view and electronically sign most documents, which greatly saved us the time of having to print off tons of paper, manually sign, and then scan and upload. I cannot stress how well Joe communicated with us. We received almost daily updates on the process, and had every question answered almost immediately. I was extremely surprised how efficient everything went being that our communication was done all through email. We didn't meet Joe face to face until we went in at closing to sign everything and get the keys to our house! I highly recommend Joe to anyone who wants a smooth, hassle-free mortgage lending process.
aallman50k April 1, 2017
I never thought of a mortgage loan officer as a professional personal service position until I met Mr. Senker. My wife and I need answers quickly to put in an offer on an aggressively priced home, and Jeff, while on vacation, stepped up and delivered and saw the process through to the end. And the costs and fees were better than my local credit union. I couldn't have been more happy with the outcome. We settled yesterday and Jeff attended the settlement. I strongly recommend him if you are considering a purchase money mortgage or a refinance.