Reviews

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Customer Reviews

Overall Rating:

94980 Review(s)
4.91
Chiann F October 8, 2023
Love working with Ashley, she’s a great communicator and gets the job done. I love the detailed emails that me and my clients receive so we know what’s happening in the loan process.
Reply from Ashley Williams | Mortgage Loan Officer | Primary Residential Mortgage, Inc.: I really enjoy partnering with you as well! The great communication is appreciated on both ends. Looking forward to the next one! :)
Kelsey S October 8, 2023
It was great working with you. It was nice to be kept in the loop on how the loan was going being on the seller side of the transaction so I didn't have to worry. You would even give personal phone calls for major milestones. Thanks for all the communication!
Reply from Lori Muller | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you, Kelsey, for your positive feedback! I'm so glad you had a great experience working with me at Primary Residential Mortgage, Inc. Keeping my clients in the loop is a top priority for me, and I'm pleased to hear that the personal phone calls for major milestones were appreciated. Your satisfaction is my success, and it was truly my pleasure to assist you. Looking forward to any future mortgage needs you may have. Thanks once again for choosing Primary Residential Mortgage, Inc.
Ryan P October 8, 2023
Renee was great with communicating not only the potential roadblocks in this complicated deal, but also providing solutions. I would finely continue working with her. Experience counts.
Michael E October 8, 2023
Jeff and his team were great to work with. Received updates through the whole process and closed early! The e-signing aspect of closing allowed for my buyer clients to sign in half the time which they enjoyed!
Philip A October 8, 2023
Aaron walked us through every step and provided excellent service!!
Reply from Aaron Matty: Thank you Philip, and congrats to you and Prodrigo. You guys were so great to work with!