Reviews

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Customer Reviews

Overall Rating:

94980 Review(s)
4.91
Graciela C October 9, 2023
Her disposition to help all the time with the best actitud and friendly matters…
Reply from Giselle Falla: I am truly touched by your generous review, Graciela. Knowing that you recognized my efforts to be helpful and friendly means a lot to me. At Primary Residential Mortgage, Inc., we work hard to make sure our clients have the best possible experience, and your comments make it all worthwhile. We aim to treat everyone with respect and kindness. Thank you for giving us a full 5-star rating. Your support keeps us pushing forward.
Juan Miguel H October 9, 2023
The way so impressive and smooth to solve all issues presented
Reply from Giselle Falla: I'm glad to hear you had such a positive experience, Juan. Addressing issues efficiently and smoothly is a priority for us at Primary Residential Mortgage, Inc. so it's gratifying to know we hit the mark for you. Thank you for the high rating and the kind words. I look forward to assisting you again in the future.
Jayna H October 8, 2023
Chance Reti was impressive during this entire process because the process of buying a home can be very stressful, but he never made me stressed and made the process extremely easy. I enjoyed this new chapter in my life because i had someone who was easy to work with and someone who cared for me and my goals with this house!
Reply from Chance Reti: It warms my heart to read your feedback, Jayna. I'm thrilled to hear that your home buying process was less stressful because of our collaboration. Your satisfaction and achieving your goals are my top priorities. It was an absolute pleasure assisting you in this new chapter of your life. Thank you for taking the time to share your experience and for the perfect rating. If you ever need any more help, feel free to reach out to me here at Primary Residential Mortgage, Inc. Best wishes for your new home!
Betty K October 8, 2023
Excellent job and very professional. Easy to work with and updated me throughout the whole process. Will definitely refer clients to Jose. Thanks again
Keith E October 8, 2023
Great job!
Reply from David Hill: Thanks Keith! Always a pleasure working with you.