Reviews

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Customer Reviews

Overall Rating:

97357 Review(s)
4.91
Kaden C January 4, 2024
Corey and his team really made the closing process a breeze. They were quick to answer all of our questions and provide us with helpful I formation throughout the whole time
Reply from Corey Lewis | Sales Manager | Primary Residential Mortgage, Inc.: Thanks Kaden. We enjoyed working with you guys!! Congratulations and enjoy your new home!
Traci V January 4, 2024
Went above and beyond to satisfy my questions and or concerns
Reply from Michael Peterson: Thank you Traci and Kara! I appreciate both of you very much and am incredibly grateful for such great clients like yourself. Congrats on the beautiful new home.
Marshall C January 4, 2024
Chad Bernard goes above and beyond for every one of my clients. Wether it’s a first time homebuyer, or a savy investor, Chad is always quick to structure a financial gameplan for my buyers that always helps put their minds at ease. Not only that, but his expertise and knowledge when it comes to getting a loan to close is second to none, & I will continue to recommend him to my clients heading into 2024
Reply from Chad Bernard: Thank you so much for your kind words, Marshall. I am sincerely grateful for your high praise and rating. It's a pleasure to assist clients like yourself, be they first-time homebuyers or seasoned investors. My goal is to always provide a streamlined and stress-free experience. Your trust and confidence in my expertise mean a lot to me, and I look forward to continuing to serve you and your clients in 2024 and beyond. Thanks again for recommending me and Primary Residential Mortgage, Inc.
Cherise A January 4, 2024
Darren Au and Mark Ikehara were awesome! Closed on time with lower rates.
Reply from Darren Au: I'm truly appreciative of your feedback, Cherise. It was my pleasure to assist you in securing a lower rate and ensuring the closing was on time. Your satisfaction is what motivates our team at Primary Residential Mortgage, Inc. to continuously provide top-tier service. Thank you for your trust and the 5-star rating. Please don't hesitate to reach out if you have any future needs or questions.
Cassandra G January 4, 2024
I enjoy working with Lou and so do my buyers . It was a seamless experience. When we hit a road block Lou is great at helping navigate us right through it . We appreciate Lou & his professionalism so much !
Reply from Luray Layne | Loan Officer | Primary Residential Mortgage, Inc.: Thank you, Cassie. I appreciate your business. Working together is seamless... team work makes the dream work (cheesy but true). Looking forward to building our business evening more in 2024!