Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Customer Reviews

Overall Rating:

94980 Review(s)
Hector Alberto P October 9, 2023
She made something possible the others couldn’t!
Reply from Annie MacGregor | Loan Officer | Primary Residential Mortgage, Inc.: I'm absolutely thrilled to hear this Hector! It's always my goal at Primary Residential Mortgage, Inc. to go above and beyond to make possibilities a reality. I'm glad I was able to assist you in a way others couldn't. Thank you for taking the time to leave a review. Looking forward to assisting you again in the future!
Sherri L L October 9, 2023
Always responds quickly....great communication...all around great guy
Reply from Jim Conway: I'm gratified to read your feedback, Sherri. It brings me great joy to know that you were satisfied with the level of service you received from me at Primary Residential Mortgage, Inc. I strive to provide swift responses and maintain open communication channels with all my clients. Your words reaffirm that I'm doing my job well. Thank you for the full-star rating and for considering me an all-around great guy. If you have future mortgage needs, don't hesitate to reach out. Best regards, Jim Conway.
Kham Sing X October 9, 2023
Fast, prompt and organized lending and closing
Reply from Michael Peterson: Thank you Kham Sing, likewise you were such a pleasure to work with and so on top of anything we asked your for(which is extremely refreshing) so thank YOU for being such a great buyer! Just know that we are here to help should you know anyone else looking to buy or need our services in the future. Good luck with your new property!
Estella N October 9, 2023
Edgar was very informative and explained how the loan process works in detail. He was always available when I had questions and concerns. He made my home buying experience very easy and I would recommend him to anybody looking to buy a home in the future.
Reply from Edgar J Hernandez: I'm truly humbled by your kind words, Estella. It was an absolute pleasure to guide you through the loan process and I'm thrilled that you found the experience easy and informative. I value your trust in me and Primary Residential Mortgage, Inc. Your satisfaction is my top priority. Thank you for recommending me. Please don't hesitate to reach out if you need any further assistance in the future.
Stacy H K October 9, 2023
He was very helpful, patient and made it work!
Reply from John Hume: I truly appreciate your kind words, Stacy. I'm glad to hear that you found my service helpful and patient. My goal at Primary Residential Mortgage, Inc. is to ensure all our clients feel valued and supported throughout the process. Your positive feedback motivates me to continue improving. Thank you for taking the time to leave such a wonderful review and for the 5-star rating.