Reviews

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Customer Reviews

Overall Rating:

94980 Review(s)
4.91
James D May 4, 2021
Steve & everyone at his office were fantastic. Steve made everything easy and smooth during the process. Jodi made it extremely easy when it came to gathering all the proper paperwork. I could not be happier with with my experience. Thanks again!!!
Marie G April 23, 2021
Melissa was efficient, she explained the process in a way that made sense, she under promised and over-delivered, and she had a sense of humor that made the minutiae of refinancing feel less laborious.
Reply from Melissa Buckley: Thank you Marie! This is exactly what I hope to hear, and am so glad that you had a great experience. And anytime I can sprinkle some humor into the mortgage lending process, the better!
arman111 March 11, 2021
Mr.Russo helped me from the beginning to closing with the loan. Not once did he show any frustration even though my Loan had a lot of paperwork to get done. He would politely encourage me "we will get through this loan"and so we did. Thanks again Mr.Russo.
Danielle J February 11, 2021
During the pandemic it was hard purchasing a house and I know that the process was stressful for us, but everything fell into place and Lori really helped us figure everything out. Lori is a good person and has still kept in touch with us even after we closed on our home, just checking in to make sure we are doing okay. Danielle Jimenez
Reply from Lori Muller: Danielle, thank you for the review. Your Hakes Brothers home is so beautiful! My team and I enjoyed working with you and your husband for the next phase of your goals for your family.
Tracy V September 30, 2020
James, God bless you & your team. At 1st I was a nervous wrecked cried every time I talked to you. Because all of this was foreign to me (1st time home buyer) & I cried. But you assured me that it was going to be ok, & u walked me through certain steps. That made me comfortable & you were very patient with me. You told me if I had questions to ask, that is what you was hear for. So I put my trust in God, you & my realtor. I hope I didn't get on your nerves too much. Thank you so much.
Reply from James A McVey: Loved working with you, so glad you were able to get into a house!