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Our Team

Meet our team of talented mortgage professionals! We look forward to working with you.

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Jan Askew

Jan Askew

Branch Manager
Carolyn Barlow

Carolyn Barlow

Sales Manager

Customer Reviews

Overall Rating:

210 Review(s)
4.93
Reymundo P April 22, 2024
Fast and easy ,
Reply from Carolyn Barlow: I'm thrilled to hear you found the process with Primary Residential Mortgage, Inc. to be fast and easy, Reymundo! Your feedback means a lot to me. Ensuring a smooth experience for my clients is always my priority. Thank you for the wonderful rating of 5 stars. Looking forward to assisting you again in the future!
Lori A P April 21, 2024
Very easy. Carolyn explained everything to me. She was always available for us, even on the weekendz
Reply from Carolyn Barlow: I'm so pleased to hear that you found our process easy and my services helpful, Lori. Being available for you, even on weekends, is part of my commitment to excellent customer service. I aim to make every step as clear and understandable as possible. Thank you for the 5-star rating and for choosing Primary Residential Mortgage, Inc. for your mortgage needs.
Yolanda V March 30, 2024
She did great.
Reply from Carolyn Barlow: I'm delighted to hear that you're pleased with the service I provided, Yolanda! Your feedback means a lot to me and the entire team at Primary Residential Mortgage, Inc. Your satisfaction is always our top priority. Thank you for rating us 5 stars, it's genuinely appreciated. Looking forward to serving your future mortgage needs. Best regards, Carolyn Barlow.
Damian G February 4, 2024
Carolyn is an absolute professional. She guided me through every step of the process and it’s a pleasure to do business with.
Reply from Carolyn Barlow: I'm truly humbled by your kind words, Damian. It was my pleasure to guide you through the process, and I'm thrilled to hear that you had a positive experience. Ensuring your satisfaction is my top priority at Primary Residential Mortgage, Inc. I look forward to the opportunity to work with you again in the future. Thank you once again for your 5-star rating.
Robert W Z February 2, 2024
Jan made us feel like we were her only customer, providing close attention to every detail of our efforts to gain a reverse mortgage. Couldn't ask for better.
Reply from Jan Askew: I'm very grateful for your kind review, Robert. It was my absolute pleasure to assist you in securing your reverse mortgage. Your satisfaction is extremely important to me and I'm thrilled to know that my attention to detail made a positive impact. Please feel free to reach out if you have any other mortgage-related needs in the future. Best wishes, Jan Askew at Primary Residential Mortgage, Inc.