Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.

Check out what past customers have said about working with us...

Overall Rating:

102 Review(s)

Curt B H December 8, 2023

Alex Contant was always available for questions and confirmations. Her communication around requirements and options for getting approved for my mortgage were always clear and understandable. Working with Alex and PRMI was always predictable, professional, and never stressful. Thanks for helping purchase my new home.

Reply from Alex Contant: I'm truly grateful for your kind words, Curt. It's fantastic to hear you found our communication and mortgage approval process to be clear and understandable. At Primary Residential Mortgage, Inc., our goal is to make the home buying experience as smooth and stress-free as possible. Hearing that we achieved this for you brings me immeasurable joy. It was an absolute pleasure to assist you in purchasing your new home. Should you need anything in the future, don't hesitate to reach out. Thanks again for your feedback and for the 5-star rating!

Brittney E F November 28, 2023

Bryan was very communicative during the process. From the beginning, he told us our option, the best route for us to go and really showed he wanted us to have a good experience. He told us what to expect and how to move forward, everything we needed etc. he made this as painless and worry free as possible!

Reply from Bryan Perkins: I'm truly grateful for your positive feedback, Brittney. It's my priority to ensure a smooth and worry-free process for all of my clients here at Primary Residential Mortgage, Inc. It was a pleasure guiding you through your options and the steps needed to move forward. I'm glad to hear that you found the experience to be a good one. Your satisfaction is my main goal. Thank you for the 5-star review and for choosing me as your partner in this process. Please feel free to reach out if you have any further needs or questions.

Diana H November 13, 2023

she got our pre approval verification quickly and worked with us through the whole process

Reply from Alex Contant: I'm thrilled to hear that you had a positive experience with me at Primary Residential Mortgage, Inc., Diana! It was a pleasure to assist you with your pre-approval verification and guide you through the entire process. Your 5-star rating means a lot. Should you need anything more or have any questions in the future, don't hesitate to reach out. Thank you once again for the fantastic review!

Christian C November 13, 2023

Very kind and helpful. When we had questions she would answer right away even after hours. Very patient with us.

Reply from Alex Contant: I'm incredibly grateful for your kind words and stellar rating, Christian. It was a pleasure assisting you throughout this process, and I'm glad I could provide timely answers to your questions. Here at Primary Residential Mortgage, Inc., we always strive to accommodate and be patient with our customers, especially when they're navigating such a crucial decision. Remember, I'm always here to help with any future mortgage needs. Thanks again for your review!

Ingram F November 6, 2023

Working with Alex and the team at PRMI was a great experience overall. I received regular updates, clear communication, and expert advise!

Reply from Alex Contant: I sincerely appreciate your glowing review, Ingram! It was a pleasure to work with you as well. At Primary Residential Mortgage, Inc., we always strive to provide clear and regular updates to our clients. I'm thrilled to hear that you had a great experience with us and found our advice beneficial. Thank you for the 5-star rating! I look forward to assisting you again in the future.