Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
93 Review(s)
4.87
Ryan B
October 6, 2023
Very smooth process. Quick responses. Very knowledgeable.
Reply from Alisha Abbott: I am thrilled to hear your experience with Primary Residential Mortgage, Inc. was smooth and efficient, Ryan. It's vitally important to me that all my clients are well-informed, so I'm glad my knowledge was of great help to you. I aim to provide quick and accurate responses, and I'm delighted that you valued this aspect of my service. Thank you for taking the time to provide a five-star review, your feedback is very much appreciated. Looking forward to assisting you again in the future.
Jason W
September 29, 2023
First off, she was very personable and easy to work with. She also went the extra mile to get a very complicated process, in my opinion, done and easy for me to understand. There were a couple of rough patches that she navigated me through and got it done with ease. Alisha, you're awesome and I'm so thankful for your and the work you did.
Reply from Alisha Abbott: Thank you so much for your kind words, Jason! I'm thrilled to hear that you had such a positive experience and that I could assist in making the mortgage process easier for you. It's always my goal to navigate any difficult patches and ensure my clients are fully informed along the way. I'm grateful for your trust and appreciate the time you took to share this review. Your feedback is incredibly rewarding. Looking forward to working with you again in the future!
Kelsey M
September 26, 2023
She helped me with any and all question I could come up with in a timely and appropriate manner and helped my first time buying process turn into an amazing experience!
Reply from Alisha Abbott: I'm absolutely thrilled to hear about your positive experience, Kelsey! It was my pleasure to assist you during your first time home buying process. Ensuring that all your questions were answered in a timely manner is part of our commitment to excellent customer service at Primary Residential Mortgage, Inc. Thank you for your generous rating and wonderful review. Should you have any future queries or if you're ever in need of our services again, please don't hesitate to reach out. Enjoy your new home!
Michael Gordon B
September 25, 2023
Alisha was great to work with!
She was extremely knowledgeable in this field and promptly responded back to all of our questions, via email, phone and text. We would not hesitate to use Alisha again for future purchases and would recommend her highly to friends and family who are looking for a mortgage lender.